Responsible Gaming

Gambling Should Be Entertainment

At Betzillo, we believe gambling should only ever be enjoyed as entertainment, never as a way to earn money or solve financial problems. The house always has an edge, and losses should always be expected as part of the cost of entertainment—similar to going to the cinema or attending a sporting event.

If you find yourself gambling to make money, chase losses, or escape problems, it's time to seek help. Please reach out to one of the support organisations listed below.

Age Verification

Gambling is only legal for persons aged 18 years or older in Australia. Betzillo is committed to preventing underage gambling. By using our platform, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

• Gambling with money you cannot afford to lose
• Chasing losses by gambling more to win back money
• Hiding your gambling activities from family or friends
• Experiencing mood changes (anxiety, irritability, restlessness) when not gambling
• Gambling to escape problems, stress, or difficult emotions
• Neglecting work, study, or family responsibilities due to gambling
• Borrowing money to gamble or pay gambling debts
• Feeling unable to stop or control your gambling
• Lying to others about the amount of time or money spent gambling
• Experiencing financial difficulties because of gambling

If you recognise any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools Available to You

Betzillo provides the following tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount of losses you are willing to accept within a chosen timeframe
• Reality Checks: Receive pop-up reminders during your gaming session showing how long you've been playing and how much you've wagered
• Session Time Limits: Automatically close your gaming session after a set period of time
• Self-Exclusion: Temporarily or permanently exclude yourself from your Betzillo account

To access these tools, log into your account settings or contact our customer support team. Taking advantage of these features is a sign of strength and responsibility.

Support Organisations

If you are struggling with gambling, help is available. Please contact one of the organisations below:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Telephone: 1800 858 858 (free, confidential, 24/7)
  Provides counselling, information, and referrals for problem gambling across Australia.

United Kingdom

• GamCare
  Website: www.gamcare.org.uk
  Provides free, confidential support for problem gamblers and their families.
• GamStop
  Website: www.gamstop.co.uk
  A national self-exclusion scheme allowing you to block access to online gambling services.

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Offers resources and support for problem gambling across Canada.

United States

• National Council on Problem Gambling
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
  Provides referrals to treatment services and support.

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374 (free helpline for problem gambling)
  Provides information and support for problem gambling in Germany.

If You Need Help, Please Reach Out

Problem gambling is a health issue that can be treated. Seeking help is a sign of strength, not weakness. Whether you're concerned about yourself or someone you know, the organisations above are here to provide confidential support at no cost.

Don't wait—if you have a problem with gambling, contact one of these services today.